On Friday 23 April, representatives from the world of social work worked with ICT companies and Torino Wireless to find new ideas to generate more effective processes and better services.

The first meeting, organised by the Torino Wireless Foundation, was attended by five ETS – Agridea, Arcobaleno, Il Margine, P.G. Frassati, San Donato – and five ICT companies – iMpronta, Infotech System, Koinè Sistemi, myDonor Società Benefit, Tc-Web. The dialogue was facilitated thanks to the guidance of an innovation manager from Confcooperative Piemonte Nord.

The aim of the collaborative design was first of all to understand how to make the best use of data to enable ETS to create efficiencies in internal processes, as well as to better understand what opportunities there are to create new services and enable decision-making on the basis of more accessible and understandable information.

The working methodology set up by the Links Foundation included the use of innovative tools, such as Mural, the design thinking platform, which allowed the team to use visual thinking to organise, share and develop new ideas, despite the people involved working remotely. Interactive notice boards and murals made up of images, writing and post-it notes were created on the virtual whiteboard, which provided many ideas for design solutions not yet available on the market.

The next event will be on Friday 30 April on the theme “The user at the centre: user-driven innovation”.

What is I3S – Innovation for the Third Sector?

The world of volunteering and social entrepreneurship is among the most affected by the Coronavirus crisis. The pandemic has brought to light the need and opportunity to invest in transforming the way in which most services are provided: what role can technology play?

Torino Wireless, together with TSI and the Chamber of Commerce of Turin, in the framework of the Tech4Good activities of the Torino Social Impact strategic plan, involved in the I3S Project – Digital Innovation for the Third Sector the representative bodies (Confcooperative, Lega COOP, VOL.TO) and 16 bodies of the third sector, including social cooperatives, networks and voluntary associations, to identify innovation needs and work together with ICT companies, first of all those of the Digital4Social Chain of the ICT Innovation Pole, to design and test new digital solutions.

The final objective of the I3S project is to create a programme to accelerate the digital and technological transformation of the third sector, with the strong involvement of its protagonists and specifically tailored to their specific needs, replicable and scalable to extend the initiative to more and more realities.

For further information: I3S Project.